Meet the Team

James Clarke
Managing Director

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James has worked in Insurance for nearly 20 years, and is Managing Director of Clarke Jeffreys Insurance. He loves what he does and always tries to do the very best for each client he deals with, placing emphasis on a service that is personalised to each client.

He looks after the Insurances for many Businesses and Property Owners in Herefordshire and also much further afield, from sole traders to large businesses with complex insurance requirements, and is always happy to personally answer any questions clients or non clients may have about insurance by using the contact details below.

 After receiving a significant amount of enquiries from ex special forces moving into the Close Protection Industry around 10 years ago, James was the first in the industry to set up a specialised insurance scheme, and now also looks after the insurances of many names in the security industry, those working in both hostile and non hostile environments, he offers advice on products such as Public Liability, Kidnap & Ransom, Personal Accident and Business Travel to name a few.

When James isn’t on his laptop or talking to his clients about insurance, he can be found talking to them about cars!

Out of work, James is a father of two who enjoys spending time with family and friends.

He can be contacted directly:

E: james@cj-insurance.co.uk

T:01432 268 007

M: 0777 260 5749

Helen Clarke
Director

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Helen came to work for Clarke Jeffreys when her two children were small. Helen’s role involves Compliance, HR, Marketing, Social Media and Admin, and anything else James throws at her! She really enjoys the variety of work she comes across at Clarke Jeffreys and loves working with a great team of people.

Married to James and with two small children, Helen loves reading about anything and everything, and also enjoys photography and seeing new places. She can regularly be found trying to prise the phone away from James!

Helen can be contacted directly via:

E: helen@cj-insurance.co.uk

T 01432 268 007

Mary Lake
Accounts

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Mary has worked at Clarke Jeffreys for over 20 years and is an integral part of the Clarke Jeffreys team. Her careful and highly experienced approach ensures that the accounts department always runs smoothly.

Outside of work, she loves to spend time with family and friends, enjoys holidays to see her daughter in Australia, and is an active part of her community.

Mark Risso
Senior Account Executive

Mark Risso

Mark relocated to Herefordshire from Oxfordshire several years ago, and is a highly experienced Senior Account Executive looking after the Insurances of Businesses large and small in Herefordshire and further afield. Mark says the things he enjoys the most about his role at Clarke Jeffreys are the variety of the work that he does and also meeting up with new and existing clients.

In his spare time he enjoys walking, travelling and music.

Jane Judge
Account Executive

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Jane is a highly experienced Account Executive and deals with new and existing clients for all manner of insurance enquiries. Business Insurance to Property Owners Insurance, Jane will be able to assist. Jane says the things she finds most enjoyable about her role are talking to existing clients and helping them with their insurance needs, and she says she also finds it very satisfying to pick up new business from a completely new customer.

Out of work Jane loves cooking and entertaining – the more the merrier! She enjoys holidays and weekends away with friends and family, and can also be found pottering in the garden or reading.

Gavin Smith
Special Risks & Close Protection Insurance

Gavin came to Clarke Jeffreys as an apprentice & although well versed in many aspects of Insurance, now works primarily providing Insurance to those in the Security & Close Protection industry.

Gavin really enjoys the constant variation of enquiries coming in. Some of the tasks our clients are sent on are very weird and wonderful, with some urgent timeframes that often need meeting. This, he says, keeps him on his toes and keeps it very interesting! Gavin likes to build up strong working relationships with existing and new clients. He regularly posts articles on Linked In, and likes good office banter.

Outside of work Gavin is a Keen Hereford FC season ticket holder and a big horse racing fan - both in general and also following his own horses in training with Michael Scudamore. On a weekend he enjoys socialising with friends.

Matt Healey
Personal Lines Handler

Matt Healey

Matt looks after the Home, Car & Travel Insurances for new and existing clients at Clarke Jeffreys. With over 10 years experience in Insurance, and having previously worked for another independent, family run broker he is a valuable part of the team, and popular with our clients. Outside of work Matt is a well know face in Herefordshire, has his own show on Sunshine radio and is a DJ at various local venues. He is also a commentator for Hereford FC. In his spare time he enjoys adding interviews & Hereford United/ FC footage to his YouTube channel.